Tin Tức

<h4>Business Needs</h4>Operating in the bioenergy industry, the company manages a wide network of distributors and industrial customers. Key challenges included:<ul><li>Limited visibility into field sales activities across different provinces</li><li>Manual, paper-based order processing causing delays and errors</li><li>Difficulty aligning distributor demand with production capacity</li><li>Lack of real-time data on customer requirements and competitor pricing</li><li>To sustain growth and improve operational efficiency, the company needed a digital solution to centralize sales management, enhance field execution, and support better forecasting</li></ul><h4>The SaleX Solution</h4>Within just 7 months of deployment, SaleX has become the central sales management platform for the company. Estuary customized the solution to integrate directly with the company’s ERP and logistics systems, enabling seamless coordination between sales, production, and delivery.Highlighted capabilities in use:<ul><li>Real-time distributor insights: Inventory status, order history, and contract terms updated instantly</li><li>Smart order placement &amp; tracking: Sales reps place and follow orders directly via the app, reducing processing time by 40%</li><li>Field performance monitoring: KPIs such as revenue growth, customer visits, and contract renewals tracked daily</li><li>Market intelligence collection: Competitor pricing and customer feedback captured in real time</li><li>Automated visit planning: Optimized routes for sales reps based on contract value and customer priority</li><li>Results After 7 Months</li></ul>The company has already achieved measurable improvements:<ul><li>+17% sales revenue growth compared to the same period last year</li><li>15% reduction in administrative workload for sales coordination</li><li>Order processing time cut by 40%, ensuring faster production alignment</li><li>Sales task completion rate improved from 74% to 89%</li><li>Customer satisfaction reached 94%, up from 82%, driven by faster service and improved communication</li></ul><h4>Next Steps in Digital Transformation</h4>With the initial success of SaleX, the bioenergy company is now planning to extend digitalization efforts to its distributor network through DealerX DMS, as well as implementing a customer portal for transparent order tracking. These initiatives will help the company strengthen partner relationships, improve supply chain efficiency, and position itself as a digital leader in the bioenergy sector.

Accelerating Sales Efficiency in the Bioenergy Sector with SaleX

Trâm Anh

With the initial success of SaleX, the bioenergy company is now planning to extend digitalization efforts to its distributor network through DealerX DMS.

Accelerating sales efficiency in the efficiency sector with SaleX

CONTACT

OUR SOLUTIONS

ABOUT ESTUARY