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Customers are an important factor for a business to continue to operate and grow. The top priority for all business activities is to increase the number of customers. Therefore, customer care is very important. The business development is also thanks to the long-term customers who support the company's products many times. However, this poses the problem of duplicate customers in the list. This situation can cause imbalance and loss for the company.One of the reasons that customers are duplicated is that businesses do not have methods and tools to support management. The SaleX Mobile App Sales Management solution easily does this as duplicate checking is one of the many features of the software. Based on the phone number and email of the customer, the SaleX system will automatically detect the customers who buy the product above once and report it to the user. Controlling and taking care of customers becomes much easier.1. How does SaleX Mobile App Sales Management System check for duplicates?When a customer buys a product, sales staff enter the necessary information into the system. After entering the name step is to enter the customer's phone number and email. Since phone numbers and email addresses cannot be duplicated with different customers, there will be a reporting function in these sections. If a phone number or email has been entered before, the system will immediately display text indicating that there is a duplicate. Users can then check all information about this old customer.<figure class="image"><img src="https://api.estuary.solutions/estuary-web-mediafile/file/43f1cd64-5f1e-4236-8a70-9274811ef48e" alt="Quy trình kiểm tra thông tin khách hàng trên hệ thống Quản lý bán hàng SaleX"><figcaption>The process of checking customer information on the SaleX sales management system</figcaption></figure>2. Benefits of duplicate check functionThanks to the systematic and scientific storage and management of customer information, the automatic customer care will also be effectively supported by the software. Knowing the customer's phone number and email helps the system automatically send care messages to each individual customer. It is important that sending such messages will not be duplicated. When managers want to create fairness in the care of customers, including equal care between guests of the same level, or different preferences between VIP customers and regular customers, … then the Sales Management system on SaleX mobile application can completely help them stop worrying about this.Understanding the needs and concerns of business managers, Estuary has launched digital transformation solutions to effectively support customer care. With our experience, we believe that these technology solutions will bring satisfaction because what we create is based on our interests and empathy for managers.As mentioned, the unique customer care feature is just one of many other features of the Sales Management system on the SaleX mobile application. Learn more about the software's other features to see how it helps you effectively manage your customers.&nbsp;For more information and to register for a trial of <a target="_blank" rel="noopener noreferrer" href="https://estuary.solutions/services/internal-working-system">Sales Management System on mobile applications (SaleX)</a> from Estuary, please contact:Estuary Joint Stock CompanyMs. Vy Pham,Senior Business Solution ConsultantSoftware to manage tasks, projects and customers | Customer Care Software | Distributor Management Software | Production Management SoftwarePhone: <a target="_blank" rel="noopener noreferrer" href="https://estuary.solutions/vi/services/internal-working-system">0986 799 646</a>Email: phuongvy.pham@estuary.solutions or info@estuary.solutions&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://estuary.solutions/contact">REGISTER FOR FREE SOLUTION CONSULTATION NOW</a>

Avoid duplicate customers thanks to Sales Management System (SaleX)

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Based on the phone number and email of the customer, the SaleX system will automatically detect the customers who buy the product above once and report it to the user. Controlling and taking care of customers becomes much easier.

Avoid duplicate customers thanks to Sales Management System (SaleX)

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