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1. What is digital transformation?&nbsp;Digital transformation is the comprehensive incorporation of digital technology into an organization's operations and consumer value delivery, thereby fundamentally altering these processes. Additionally, it is a cultural shift that necessitates organizations to consistently question established norms, engage in trial and error, and develop a tolerance for failure.&nbsp;When businesses go digital, they can easily connect with customers, record and store customers’ data, task allocation, and run their businesses in ways that weren't possible before technology was used. Digital transformation is a good thing that is happening to an organization's systems, work methods, and culture.<figure class="image"><img src="https://emeritus.org/in/wp-content/uploads/sites/3/2022/12/What-is-Digital-Transformation-and-Why-is-it-important.jpg.optimal.jpg" alt="Businesses can use digital transformation for customer management in a variety of ways"><figcaption>Businesses can use digital transformation for customer management in a variety of ways.</figcaption></figure>&nbsp;<h2>2. How digital transformation benefits businesses?</h2>The benefit of digital transformation is bringing people and data to a common system to work together more effectively.Benefits of digital transformation include:2.1. Advanced data collection2.2. Better resource management2.3. Harness data-driven customer insights2.4. Improve productivity&nbsp;<h3>2.1. Advanced data collection</h3>Most companies try to gather a lot of information about their customers, but they cannot utilize the data to learn more about their customers and the market due to the limitation of the current business system. Businesses can benefit from going digital because it creates a network that lets them look at raw data and put together the data they need for smarter business operations at a higher level. In a business, it makes a digital system that lets departments with different tasks quickly turn raw data into specific information that can be used at different points of contact. Businesses use this way to make a consistent information system that includes operations, products, markets, and business opportunities.<h3>2.2. Better resource management</h3>Businesses can now use a single set of tools that combine knowledge and resources, which is another benefit of going digital. According to recent research, an average of 900 apps were used by businesses in 2020. This makes it very hard to provide consistent experiences. Instead of having software and databases spread out, digital transformation helps a business connect all of its resources into a single network that supports business information. Going digital is a small step that will have big benefits for managing resources. Digital change is not just one department or functional unit; it affects every part of the business and can help units come up with new ways to do things and work more efficiently.<h3>2.3. Harness data-driven customer insights</h3>Discovering consumer insights requires data. Even more customer-centric business strategy can be developed by having a better grasp of your clients and their needs. These discoveries can support company expansion by using both structured data (such as individual customer information) and unstructured data (like social media analytics). Data gives tactics greater relevance, individualization, and flexibility.<h3>2.4. Improve productivity</h3>One of the main obstacles to digital transformation is integrating several technologies into a single workflow. Though data security is a big problem for businesses, it is crucial to synchronize how data is gathered and protected. The correct technological instruments used to improve productivity and simplify processes are how digital transformation is shown to be beneficial. All employees are empowered to work more effectively and safely by the automation of numerous manual operations and the integration of data throughout the company. Businesses have realized cost savings and raised profitability from better data collecting to better customer experiences. All contemporary organizations will soon find that digital transformation is an investment area they cannot afford to ignore.<figure class="image"><img src="https://www.optiproerp.com/wp-content/uploads/digital-transformation-with-manufacturing-erp.png" alt="Digital transformation helps businesses manage customers effectively "><figcaption>Digital transformation helps businesses manage customers effectively&nbsp;</figcaption></figure>&nbsp;<h2>3. Introducing SaleX&nbsp;</h2>SaleX is a Sales Management System with two platforms: a website and a mobile application that allows business to track and manage client information easily. From that, increase productivity and sales performance.&nbsp;If your company is battling with the issue of wasting time managing client data, rendering customer service ineffective, making it impossible to manage productivity and staff roles. You are looking for a tool that easily compiles and visualizes data in chart format. SaleX will assist you in resolving the aforementioned issues by integrating information technologies and applications to enhance performance and productivity. SaleX has the following main modules:<ul><li>Customer management</li><li>Order management</li><li>Promotion management&nbsp;</li><li>Task management&nbsp;&nbsp;</li><li>Suggest routing plan for Field salesman&nbsp;</li><li>Employee management</li><li>KPI management</li><li>Sales kit</li></ul>Estuary can adapt features to meet customer’s needs, but it still ensures that the benefit indicated above are delivered to them.<figure class="image"><img src="https://lh7-us.googleusercontent.com/gn_vcRnmhKDpSc-k6FfKJKbGC76D-YRi53IDFGXqi0z5HTH8DH0C_YCm9tI8rH6vN1RLLQh_bJYEwAXWpQARuUXBOLRhrpd56X-Pg2WLi04USm83Xdx_MQqfmUAnhCfpxHV16I472IdkPcJfCG59H9U" alt="SaleX's interface on website and mobile application platforms"><figcaption>SaleX's interface on website and mobile application platforms</figcaption></figure>&nbsp;<h2>4. SaleX users &nbsp;</h2>Because SaleX has two platforms: a website and a mobile application, there are two major types of users: Managers who use the website platform and Market salesman who utilize the mobile application platform. SaleX provides distinct benefits to each user:<h3>4.1. Manager&nbsp;</h3>For managers, who are responsible for managing the quality of work and productivity of the Sales team, SaleX brings the following benefits:<ul><li>Easily monitoring sales team performance</li><li>Effectively manage customer data</li><li>Plan customer care&nbsp; process and goals for the next month</li><li>Make good decisions based on real-time data</li></ul><h3>4.2. Field salesman&nbsp;</h3>For market salesman, who are responsible for optimizing the number of potential customers, SaleX brings the following benefits:<ul><li>Easily manage customer information</li><li>Track transaction progress</li><li>Interact with customers more effectively</li><li>Store and retrieve customer information easily</li></ul>In summary, SaleX is not just technology, but also a change in the way businesses operate and interact with customers. The system helps optimize processes, enhance competitiveness, and contribute to the sustainable development of businesses.&nbsp;To register for the trial of<a target="_blank" rel="noopener noreferrer" href="https://estuary.solutions/services/internal-working-system"> SaleX - Sales Management System</a>, please contact:Estuary Joint Stock companyHotline: 028 6276 1700Email: thuyhoang.nguyen@estuary.solutions or info@estuary.solutions&nbsp;&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://estuary.solutions/contact?msg=Request+Demo+Sale+Automation+%26+CRM+%28SaleX%29&amp;service_id=3">REGISTER FOR SALEX DEMO NOW</a>

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Digital transformation is exploding and becoming an unavoidable trend for all enterprises. This article will firstly provide a comprehensive discussion of digital transformation, and its numerous advantages. Secondly, introduce SaleX solution which is a potent instrument that facilitates the successful digital transformation of organizations.

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