Tin Tức

In the current highly competitive landscape, effective distribution channel management is a key factor determining the success or failure of a business. Managers are facing many challenges such as:<ul><li style="text-align:justify;">Difficulty in tracking sales activities at retail points</li><li style="text-align:justify;">Lack of data to make accurate business decisions</li><li style="text-align:justify;">Challenges in managing customer interactions</li></ul>Estuary’s eDMS was created to address these issues, providing businesses with a comprehensive solution for effective distribution channel management.1. Deep customer engagement<ul><li style="text-align:justify;">Sell-out tracking: Helps businesses accurately capture the sales volume at each retail point, allowing them to make informed decisions about production and distribution.</li><li style="text-align:justify;">Sales force management: Tracks the performance of sales representatives, evaluates their work efficiency, and designs appropriate incentive programs.</li><li style="text-align:justify;">CRM integration: Synchronizes customer data, helping businesses build long-term relationships with their customers.</li></ul>2. Advanced data analytics with AI<ul><li style="text-align:justify;">Detailed reports: Provides detailed reports on sales, inventory, and agent performance, helping businesses evaluate the effectiveness of their operations.</li><li style="text-align:justify;">Trend analysis: Predicts market demand, enabling businesses to make timely business decisions.</li><li style="text-align:justify;">Resource optimization: Helps businesses optimize their resources, reduce costs, and increase profits.</li></ul><figure class="image"><img src="https://api.estuary.solutions/estuary-web-mediafile/file/287c6088-d715-4265-80a0-6a2a7c1994db"><figcaption>Detailed reports on sales, inventory, and agent performance</figcaption></figure>&nbsp;3. Machine learning and automation<ul><li style="text-align:justify;">Trend forecasting: Based on historical data such as sales, market trends, and customer behavior, machine learning models can predict future demand, helping businesses plan production and operations more effectively.</li><li style="text-align:justify;">Risk forecasting: Machine learning assists in predicting potential business risks, such as credit risks or market risks.</li></ul>4. 24/7 customer support with AI Chatbot Distributors and agents can inquire about any information (products, policies, etc.) on the DealerX app and receive immediate responses from the AI Chatbot, offering natural advice just like a real person.Benefits of implementing AI Chatbot for businesses:<ul><li style="text-align:justify;">Enhanced customer experience through quick and high-quality responses.</li><li style="text-align:justify;">Resource and cost savings in operations.</li><li style="text-align:justify;">Significant improvement in customer service efficiency.</li></ul>&nbsp;Estuary's eDMS is a comprehensive solution that helps businesses optimize their distribution channels, improve business performance, and enhance their competitive edge.With outstanding features like customer interaction, in-depth data analysis, and multi-platform usage, eDMS will be your trusted partner on the journey to market success.&nbsp;Would you like free consultation on eDMS? <a target="_blank" rel="noopener noreferrer" href="https://estuary.solutions/contact?msg=Request+Demo+Engagement+Distributor+Management+System+%28eDMS%29&amp;service_id=2">Register now</a> to receive advice and support.

Revolutionizing distribution channel management with AI

Trâm Anh

In the digital age, distribution channel management has become increasingly important for businesses. The next-generation Distribution Management System (Next-gen DMS) is a valuable tool that helps businesses effectively track and manage their distribution activities.

Revolutionizing distribution channel management with AI

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