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<h2><span style="font-size:20px;"><strong>1. Feature and Tool Comparison</strong></span></h2><h3><span style="font-size:18px;"><strong>1.1. Order Management Capability</strong></span></h3><p><strong>Traditional DMS:</strong> Traditional DMS systems offer basic order management capabilities. Businesses can track placed orders and manage inventory, but this process often requires significant manual intervention from management. These systems rarely integrate automation technology, leading to longer order processing times and a higher likelihood of errors.</p><p><strong>Next-gen DMS:</strong> In contrast, Next-gen DMS provides smarter order management with integrated automation tools, optimizing the ordering process. Thanks to real-time tracking, the system automatically suggests the required inventory based on purchase history and future demand forecasts. This helps minimize errors and improve the efficiency of the entire supply chain.</p><h3><span style="font-size:18px;"><strong>1.2. Integration Capability</strong></span></h3><p><strong>Traditional DMS:</strong> Traditional DMS systems are often limited in their ability to integrate with other systems such as CRM (Customer Relationship Management), ERP (Enterprise Resource Planning), or e-commerce platforms. This leads to businesses having to operate multiple systems simultaneously, with no data synchronization.</p><p><strong>Next-gen DMS:</strong> Next-gen DMS is designed with superior integration capabilities, allowing data synchronization across different systems, giving businesses a comprehensive view of their supply chain and customers. Businesses can easily connect their Next-gen DMS with CRM, ERP, and other platforms, ensuring a smooth and seamless flow of information.</p><h3><span style="font-size:18px;"><strong>1.3. Forecasting and Data Analysis Features</strong></span></h3><p><strong>Traditional DMS:</strong> Traditional DMS systems often lack forecasting and data analysis features. Businesses have to rely on external tools or manual analysis of sales and inventory data, making it more challenging to predict demand and optimize processes.</p><p><strong>Next-gen DMS:</strong> In contrast, Next-gen DMS integrates advanced data analysis tools, enabling businesses to make accurate product demand forecasts based on market trends and customer behavior. These tools not only support precise predictions but also help businesses optimize their sales and inventory strategies, enhancing their competitiveness.</p><h3><span style="font-size:18px;"><strong>1.4. User Interface and Experience</strong></span></h3><p><strong>Traditional DMS:</strong> Traditional DMS systems often have rigid and user-unfriendly interfaces. This can reduce productivity as users spend more time learning and operating the system.</p><p><strong>Next-gen DMS:</strong> Estuary's Next-gen DMS offers a user-friendly, easy-to-use interface with high customization capabilities. The features are intelligently and intuitively designed, allowing users to operate the system easily without requiring much guidance. This is especially important in helping agents and distributors save time and improve work efficiency.</p><h3><span style="font-size:18px;"><strong>1.5. Customer Support and Interaction Capabilities</strong></span></h3><p><strong>Traditional DMS:</strong> Traditional DMS systems only provide basic customer support through manual channels like email or phone calls. Interaction between businesses and customers in these systems is often slow and easily interrupted, especially when issues arise during ordering or shipping processes.</p><p><strong>Next-gen DMS:</strong> Next-gen DMS stands out with its fast and comprehensive customer support and interaction capabilities. The system integrates online support tools such as chatbots, mobile app support, and instant communication channels. This allows customers and partners to easily communicate, ask questions, request support, and receive prompt feedback. Additionally, Next-gen DMS enables businesses to establish personalized incentive policies based on each customer's behavior and needs, thereby building sustainable relationships and increasing customer satisfaction.</p><figure class="image"><img src="https://api.estuary.solutions/estuary-web-mediafile/file/3deb3fd2-9a52-4c30-90bb-85861288e4d7" alt="Function comparison between Traditional DMS and Next - gen DMS "><figcaption>Function comparison between Traditional DMS and Next - gen DMS&nbsp;</figcaption></figure><h2><span style="font-size:20px;"><strong>2. What Makes Estuary's Next-gen DMS Different?</strong></span></h2><p>Estuary's Next-gen DMS is not just a distribution management system; it’s a comprehensive solution that helps businesses optimize the entire distribution process while enhancing the experience for both distributors and customers. Below are the standout features that make Estuary’s Next-gen DMS unique:</p><h3><span style="font-size:18px;"><strong>2.1. Flexible Customization of Incentive Policies</strong></span></h3><p>One of the strengths of Next-gen DMS is its ability to customize incentive policies for each group of distributors or agents. Instead of applying a fixed model, businesses can flexibly create promotions, discounts, or unique rewards for each partner based on sales performance or business needs. This not only helps increase agents' motivation to achieve business goals but also helps businesses build stronger relationships with their distribution partners.</p><h3><span style="font-size:18px;"><strong>2.2. Efficient and Automated Order Management</strong></span></h3><p>Next-gen DMS integrates an end-to-end order management system that allows businesses to track the ordering, processing, and delivery process automatically and accurately. The system automatically checks inventory status and real-time shipping conditions, ensuring that orders are processed on time and delivered to customers as scheduled. This not only minimizes errors but also enhances business efficiency and responsiveness.</p><h3><span style="font-size:18px;"><strong>2.3. Smart Debt Management</strong></span></h3><p>Debt management is a critical issue in distribution businesses, and Estuary’s Next-gen DMS provides a powerful toolset that helps businesses track and manage the detailed debt records of each agent. The system allows businesses to receive alerts on overdue debts, take effective debt collection measures, and optimize cash flow, reducing financial risks. Proper debt management enables agents to maintain stable financial conditions and foster long-term collaborative relationships.</p><h3><span style="font-size:18px;"><strong>2.4. KPI Management and Performance Evaluation Support</strong></span></h3><p>Next-gen DMS helps businesses easily set up and manage the KPIs (Key Performance Indicators) of distributors, from hard metrics like sales figures to soft metrics like customer satisfaction. The system provides detailed reports that allow businesses to accurately assess the business effectiveness of each distribution partner, enabling them to develop appropriate strategies to optimize performance.</p><h3><span style="font-size:18px;"><strong>2.5. Optimized Financial and Regional Performance Management</strong></span></h3><p>Another standout feature of Next-gen DMS is its ability to manage financials and performance by region. Businesses can analyze financial data and consumption levels in specific regions and adjust market strategies accordingly. This helps businesses not only optimize costs but also focus on regions with high growth potential, enhancing overall business efficiency.</p><h3><span style="font-size:18px;"><strong>2.6. Fast and Efficient Customer Care Support</strong></span></h3><p>Estuary’s Next-gen DMS integrates tools to quickly manage and resolve customer support requests. This feature allows distributors to easily request assistance from the business when encountering issues with products or services. Instead of waiting a long time, they receive timely responses through direct communication channels like chatbots, emails, or internal applications, enhancing partner satisfaction and loyalty.</p><h3><span style="font-size:18px;"><strong>2.7. Demand Forecasting and Smart Inventory Management</strong></span></h3><p>Next-gen DMS uses data analysis and AI technology to forecast product demand based on market trends and actual data from distribution channels. This allows businesses to optimize their inventory, ensuring that products are always available to meet market demand without causing overstocking or shortages. This feature helps businesses improve operational efficiency and optimize storage costs.</p><h3><span style="font-size:18px;"><strong>2.8. Multi-channel Integration and High Interaction Capability</strong></span></h3><p>Interaction between businesses and customers is a key feature of Estuary's Next-gen DMS. This system not only supports the exchange of information between businesses and distributors but also integrates direct interaction channels with end customers. This includes e-commerce platforms, online and offline retail channels, enabling businesses to easily manage and optimize consumer experience across all distribution channels.</p><p>The superior features and tools of Next-gen DMS help Estuary not only provide an advanced distribution management system but also optimize operational efficiency, improve interaction with distributors and customers, and help businesses maintain a competitive edge in the market.</p><p style="text-align:center;"><a target="_blank" rel="noopener noreferrer" href="https://estuary.solutions/contact"><span style="font-size:24px;"><strong>Sign up for a free consultation here</strong></span></a></p>

The difference between traditional DMS and Next-gen DMS

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The Distribution Management System (DMS) has become an essential tool for businesses, helping them monitor, coordinate, and control their supply chain effectively. However, with continuous technological advancements, traditional DMS solutions are gradually becoming outdated, opening up opportunities for Next-gen DMS solutions with superior features and higher customization capabilities. This article will delve into a comparison between traditional DMS and Next-gen DMS to better understand the differences and the value. 

The difference between traditional DMS and Next-gen DMS

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